The purpose of this Privacy Policy is to describe how Askpert.id and its affiliated companies (“Askpert.id” or “we” or “us”) collects, uses, and shares information about you generally, including through Askpert.id online interfaces (e.g., websites and online portals) owned and controlled by us, such as www.askpert.id (collectively referred to herein as the “Site”; all such data “Personal Data”).
We may modify this Privacy Policy and if any material changes are made to it,we will provide notice through our services or by other means to provide you the opportunity to review the changes before they become effective.
You acknowledge that your continued use of the Site after we publish or send a notice about our changes to this Privacy Policy means that the collection, use, and sharing of your Personal Data is subject to the updated Privacy Policy.
This Privacy Policy covers Personal Data, including through our Site.Some of our Site’s functionality can be used without revealing any Personal Data,though for some features, Personal Data is required.In order to access certain features on our Site, you may need to submit Personal Data. Personal Data does not include information that is anonymized.
We may track, collect, and aggregate information from your use of the Site,through the use of cookies or otherwise, indicating, among other things,which pages of our Site were visited, the order in which they were visited,when they were visited, and which hyperlinks were clicked.We also collect your IP address and standard log information, such as your browser type and operating system.
We collect Personal Data that you provide to us when you register for an account,update or change information on your account, use our services, send e-mail messages,and / or participate in other services on our Site. During registration and later on our platform, we may collect Personal Data such as your real name, alias, e-mail address, phone number, postal address, current or past job history,unique personal identifier, online identifier, Internet Protocol address, account name,payment account information, Social Security number, driver’s license number,or other similar information.We may also create Personal Data about you, such as records of your interactions with us, our clients, or our Experts, or from third parties that provide us with it or access to it.
We may use your Personal Data for various purposes, subject to applicable law, including to:
Allow you to access and use the Site and to provide or facilitate your participation in certain information, products, or services that you request from us;
Operate, manage, and communicate with you via our Site;
Notify you of changes to our Site or services;
Monitor, improve, and develop our services;
Facilitate communications or transactions with you;
Share it with other parties as necessary in order for us to facilitate your participation in our services (e.g., cloud service providers, payment processors, etc.).
From time to time, we may use your e-mail address to send you information and keep you informed of products and services in which you might be interested. You may at any time elect to stop receiving such emails. Your contact information may also be used to reach you regarding issues concerning your use of the Site, including changes to this Privacy Policy.
We may, for legitimate business purposes, disclose your Personal Data to other parties, including:
Your appointed representatives;
Other Askpert.id entities;
Professional advisors to Askpert.id, such as accountants, auditors, and lawyers, and
Other parties as necessary in order for us to provide you with our services (e.g., cloud service providers, payment processors, etc.).
We may disclose your personal data to a third party if we believe in good faith that such disclosure is necessary or desirable (i) to comply with lawful requests, subpoenas, search warrants, or orders by public authorities, including to meet national security or law enforcement requirements, (ii) to address a violation of the law,(iii) to protect the rights, property, or safety of Askpert.id, its users or the public,or (iv) to allow Askpert.id to exercise its legal rights or respond to a legal claim.
If we engage a third party to process your Personal Data, that party will (i) only process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data, together with any additional requirements under applicable law.
We may collect the following Personal Information.
1. Personal Information about members of our expert network (“Experts”) and visitors to our Site:
Name
E-mail address
Telephone Number
Education and career history
Address
Date of birth
Bank account
Usage history for services we provide (the "Services")
Work History
Output of questionnaires and surveys that Experts answered
Behavioral history for our websites
2. Personal Information about officers or employees of our clients and their authorized users, including potential clients (“Clients”), and employees and officers of vendor corporations we have a business relationship with:
Name
E-mail address
Telephone Number
Company name
Payor details
Usage history for the Services
Behavioral history for our websites
3. Personal Information about our shareholders:
Name
Address
4. Personal Information about applicants for employment internships:
Name
E-mail address
Telephone Number
Education and career history
Address
Date of birth
Bank account
5. Personal Information about retirees:
Name
E-mail address
Telephone Number
Education and career history
Address
Date of birth
2. Purposes
We identify the purposes of the collected Personal Information as follows.
1. Personal Information about Experts and officers or employees of Clients (1. I-ii)
Deliver the Services (including responses to inquiries regarding the Services and responses to matters required under the Terms & Conditions applicable to the Services) in relation to you
Analyze and assess improvements, expansions, other changes to the Services
Distribute notifications, e-mail newsletters, and other notices regarding the Services
Develop and analyze statistical data and other marketing
Develop and assess new services
Advertise products and services of ours or a third party's
Deliver campaigns, questionnaires, monitors, interviews, etc.
2. Personal Information about officers or employees of vendor corporations (excluding Clients) (1. ii)
Communication regarding transactions with us, performance of contracts, management of transactions, and management of revenues and expenditures
3. Personal Information about shareholders (1. iii)
Exercise rights and perform obligations under the Indonesia Companies Act
Operate and record general meetings of shareholders
Offer benefits to shareholders
Deliver measures to facilitate relations with shareholders
Manage shareholders such as preparing data pursuant to laws and regulations
4. Personal Information about participants and applicants for recruitment activities, and participants and applicants for internships (1. iv)
Deliver information to participants and applicants for recruitment activities and internships, and other recruitment related use
5. Personal Information about retirees (1. v)
Administrative matters and communication after retirement
We are not contracted for the purpose of processing Personal Data.
We may engage third party service providers to process Personal Data to the extent necessary to achieve any of the purposes above on our behalf and in accordance with our instructions and supervision in order to ensure Personal Data is safely and properly processed and managed.
We will not disclose Personal Data to any third party in or out of Indonesia without your prior consent except as follows:
When we provide information about Experts to Clients or affiliated companies for the purpose of providing or facilitating performance of the Services.
When we provide information about Clients and their authorized users to our Experts.
When pursuant to laws and regulations
Cases in which provision of Personal Data is necessary to protect your life, body, or property and in which it is difficult to collect your consent
Cases in which state or local governments, or those contracted by them need to cooperate in performing duties prescribed by laws and regulations and in which collecting consent of the person is likely to impede such performance
Cases in which Personal Data is disclosed in relation to engagement of third party service providers to the extent necessary to achieve any of the purposes above.
Cases in which Personal Data is disclosed in relation to succession of business in a merger or otherwise.
In addition, we may disclose information in a state where it is impossible to identify individuals such as statistical data.
We will keep Personal Data accurate and up-to-date to the extent necessary to achieve any of the purposes above, and will strive to delete Personal Data without delay which we no longer need to use.
In addition, in order to prevent unauthorized access to Personal Data, loss, damage, falsification,and leakage of Personal Data, we will implement necessary measures such as maintenance of security systems, development of management systems, and thorough employee education,and safety measures to strictly control Personal Data.
To request correction, addition, or deletion of your Personal Data pursuant to applicable laws and regulations, please email us at: [email protected]
We may track, collect, and aggregate information from your use of the Site, through the use of cookies or otherwise, indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We also collect your IP address and standard log information, such as your browser type and operating system. Cookie Information may be tied to the above-mentioned Personal Information. The purpose of using Cookie Information when tied to Personal Information is handled in accordance with the above-mentioned purpose in addition to the use described in Cookie Policy.
We may modify this Privacy Policy and if any material changes are made to it, we will provide notice through our services or by other means to provide you the opportunity to review the changes before they become effective.
You acknowledge that your continued use of the Site after we publish or send a notice about our changes to this Privacy Policy means that the collection, use, and sharing of your Personal Data is subject to the updated Privacy Policy.
This Privacy Policy applies to collection, use or sharing of Personal Information in the Services. This Privacy Policy does not apply to collection, use or sharing of Personal Information on third party websites and services which are linked from the Services. We are not responsible or liable for collection, use or sharing of Personal Information on third party websites and services.
Please contact [email protected] for any opinions, questions, objections, complaints,or other inquiries regarding Personal Information.